US credit repair is the process of improving a consumer’s credit score by addressing and resolving negative, inaccurate, or unverifiable information on their credit reports. The goal is to make the individual a more favorable borrower to lenders.
How Credit Repair Works
Credit repair primarily focuses on leveraging rights granted by the Fair Credit Reporting Act (FCRA) to ensure that credit report data is accurate, complete, and verifiable.
The process can be done by the individual (DIY) or by hiring a professional credit repair organization.
The Repair Process
- Obtain and Review Credit Reports: The first step is getting a copy of your credit reports from all three major US credit bureaus: Experian, Equifax, and TransUnion. Consumers are entitled to one free report from each bureau annually via AnnualCreditReport.com. The report is thoroughly reviewed for any errors, such as:
- Incorrect account balances or credit limits.
- Incorrect late payment dates or payment statuses.
- Accounts that don’t belong to the consumer (potential identity theft).
- Negative information that is older than the legal reporting period (typically 7 years, or 10 years for bankruptcy).
- Dispute Inaccuracies: If an error is found, a dispute is filed with the corresponding credit bureau(s). The bureau then has a legal obligation (usually 30 days) to investigate the claim with the data furnisher (the creditor).
- If the furnisher cannot verify the information as accurate, the credit bureau must correct or delete the disputed item from the report.
- If the information is verified as correct, it remains on the report.
- Address Accurate Negative Items: For negative but accurate items, credit repair shifts to improving overall credit habits. Strategies include:
- Paying bills on time: Payment history is the largest factor in most credit scores (35% of a FICO score).
- Reducing credit utilization: Keeping credit card balances low, ideally under 30% of the total credit limit, is crucial.
- Negotiating with Creditors: Sometimes, a creditor may agree to remove a negative mark in exchange for full payment or a settlement (a “pay-for-delete” agreement), although there is no legal requirement for them to do so.
Consumer Rights (The FCRA)
The credit repair process is governed by the Fair Credit Reporting Act (FCRA), which grants consumers significant rights:
- Right to Accuracy: Information on your credit report must be accurate, complete, and verifiable.
- Right to Dispute: You have the right to dispute any information you believe is inaccurate or incomplete, and the credit bureau must investigate it.
- Right to Disclosure: You have the right to know what is in your file.
- Right to Removal of Outdated Information: Most negative data must be removed after 7 years (bankruptcies after 10 years).
- Right to Sue: You can sue credit bureaus and furnishers for violating the FCRA.
Using Professional Services
While consumers can perform credit repair for free, many choose to hire a Credit Repair Organization (CRO) to manage the paperwork and follow-up.
- CROA Protection: The Credit Repair Organizations Act (CROA) regulates these companies to prevent fraud. It prohibits them from:
- Charging for services before they are rendered.
- Promising to remove accurate, verifiable information.
- Advising clients to create a “new” credit identity.
- Caution: Consumers should be cautious of any service that promises a fast, guaranteed fix, as results depend entirely on the nature of the items being disputed and the cooperation of the bureaus and creditors.
